How to Handle Complaints

Learn how to manage any difficult situation by understanding the importance of providing a positive customer experience.

Customer complaints are a gift to the organisation (if handled correctly!) – knowing how to identify and adapt to different types of customers and complaints is an essential skill for any person in a customer-facing role.


Recent Posts

See All
Reach out to us

287A Outram Road, Singapore 169070

Tel - +65 6610 5750

Email -

  • White Facebook Icon
  • White Twitter Icon
  • White LinkedIn Icon
  • White YouTube Icon

© 2019 by Jam Factory.